Articles

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  University Library Services in Sri Lanka: a Historical Perspective

  Sumana Jayasuriya

  • PDF (EN)

  01 Dec 2011

  15(1):1-22
• 

  A Modular approach to Customer Satisfaction in Relation to Service Quality

  Chaminda Jayasundara

  • PDF (EN)

  01 Dec 2011

  15(1):23-82
• 

  A Comparison of the Requirements of University Library Quality Assurance System with Internationally Recognized ISO 9001:2000 and ISO 9001:2008 Quality Management Systems

  Harshani Dissanayake

  • PDF (EN)

  01 Dec 2011

  15(1):83-97
• 

  A Comparative Assessment of Material Use in Three Medical Libraries in Sri Lanka

  DT Peterson,  Sumana Jayasuriya

  • PDF (EN)

  01 Dec 2011

  15(1):98-113