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Leave No One Behind: Senior Citizen's Perceptions on Public Library Services in the Colombo Municipal Council Area, Sri Lanka

Authors:

Sakeena Alikhan ,

University of Colombo, LK
About Sakeena
Assistant Librarian, Main Library
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Varuni Gangabadaarachchi

Colombo Public Library, Colombo, LK
About Varuni
Chief Librarian
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Abstract

The slogan of 2030 Sustainable Development Goal is "Leave no one behind." Older adults, as a vulnerable population, require equal rights in order to achieve balanced sustainable development. However, compared to children and teens, this rising segment has been consistently overlooked in service provision. They deserve to have their later years spent wisely and effectively. A public library is one of the places where they can make good use of their free time. This study explores the services available to older persons through public libraries, as well as their perceptions of those services. This study focused on three public libraries (Colombo public library, Kotahena public library, and Susharitha public library) in Colombo Municipal Council and its older adult patrons. For this study, an exploratory research design was used. The American Library Association's "Guidelines for Library Services with 60+ Audience: Best Practices" were used to examine the four core service areas of collection, programs, facilities, and staff. Senior users believe that the collection and staff services suit their needs adequately, with few downsides when compared to the other two services - programs and facilities.

 

According to the study, regular surveys on seniors, collaboration, awareness programs, voluntarism, and designated staff are suggested as ways to improve library services for senior adults.
How to Cite: Alikhan, S. and Gangabadaarachchi, V., 2022. Leave No One Behind: Senior Citizen's Perceptions on Public Library Services in the Colombo Municipal Council Area, Sri Lanka. Journal of the University Librarians Association of Sri Lanka, 25(2), pp.34–70. DOI: http://doi.org/10.4038/jula.v25i2.8056
Published on 12 Jul 2022.
Peer Reviewed

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